Order, Payment, Shipping, Returns and Refunds
We support credit/debit cards, and cash on delivery.
Your payment might have failed due to various reasons. It could be your card or an issue at the bank’s end. Please try again with a different card or a different method of payment.
Please email us at email@example.com or leave a message in the chat with your Order ID. Our support assistant will get back to you shortly to resolve your problem.
We are pleased to offer free shipping for orders over 150 AED to customers all across UAE.
It usually takes around 2 – 5 days for the order to be delivered.
Unfortunately at this time we are unable to offer expedited shipping. However, we will always do our best to ship your product as soon as we can!
Please email us at firstname.lastname@example.org or leave a message in the chat with your Order ID and correct address.
If the order has not been shipped out yet, we will review the address. If the order has already been shipped, we will try our best to get our courier partner to deliver to the new address. If things goes sideways, we will refund your amount back once we receive the package back to our warehouse.
You will be notified through your email once the refund has been initiated. It can take upto 5 – 7 working days for the amount to reflect in your bank account after we initiate the refund. Refund for cancelled orders will be initiated within 24 hours of cancellation.
If you are returning a product, refund will be initiated after we receive the product at our warehouse.
No, we don’t accept orders via phone. We suggest you make the order yourself from our website.
Reward Points & Coupons
Your reward points are automatically redeemed on your cart when you checkout.
Unfortunately no. Only one mode of discount can be availed at a time.
Brand Collaboration / Business & Supplier Tie-ups
If you are a brand, an influencer, or a business and want to collaborate with Baby Amore, please drop us a mail at email@example.com and we will get back shortly.
At Baby Amore, we are committed to provide to our customers an experience of fearless parenting. At our platform, we sell products that are safe on skin, harsh chemical free & safe on environment.
If your products align with our core values, drop us a mail at firstname.lastname@example.org and we will be happy to work with you 🙂
Most likely yes! Please drop us a mail at email@example.com or leave a message in the chat with your requirements and contact details. We will work this out.
Please briefly explain the issue you are facing in the chat or email and a support assistant should be able to help you out.
Please try again in a minute. If the issue still persists, please try to login with your social account or with your username and password. Sometimes, the OTP might not get delivered due to issues at the network provider’s end.
We apologize. We are currently not giving away user specific coupons. However you can catch the current sales, coupons and offers from our home page banners 🙂
We also have a Reward Program where you get 5% cashback on all your purchases. Learn more about our rewards program here.
Have you tried using the search bar? If you still can’t find the product, it is likely to be out of stock. Please leave a message in the chat so that we would know you want the product.
Stocks are usually replenished in a span of 1-2 weeks. However some products might take a long time to be restocked. Notify us about the product you are looking for through the chat, and we will try to get it back on stock 🙂
Brand Authenticity & Genuineness
We at Baby Amore are fully dedicated to our customers satisfaction. We assure you that our products are 100% genuine and authentic. We do not accept any grey market products. We buy our inventory only from authorized distributors of the brand or directly from the manufacturers.
Our products are imported from USA, UK, Canada, Australia, Denmark, Turkey, Ireland to name a few. We are the official importers of most of the products and we source the rest for authorized importers.