Frequently Asked Questions
Joining is easy! Create an account to get started. Once you’ve registered your account, you’ll automatically be enrolled in the Rewards Program and can take part in all the exciting ways we currently offer to earn points!
You start earning points right from the beginning of the registration process. You earn points every time you follow us, like & share our products on social media. You earn back 10% of what you spend on shopping. You earn every time you write a review of a product you’ve used. And you earn everytime you refer a friend*. In addition, make sure to check back often, as we’re adding great ways for you to earn points all the time!
Glad you asked! Each and every reward point is worth 1 AED and they can be redeemed when you make a purchase.
You can redeem your reward points whenever you make a purchase.
Your up-to-date points balance is always displayed on your My Rewards page.
Absolutely not! Sign up is 100% free, and it will never cost you anything to earn points. Get started today!
You should receive points in your account instantly once you complete a task!
Reward points are valid for 60 days from the day of being credited.
Let’s say you had previously spent AED 100 on an order and had earned 10 points.
If you decide to return that item, your points would also go back down to the points which you had before placing that order.
Similarly, If you’ve used 10 points in making an order and later decided to cancel it, your 10 points will be credited back to your account.
Our team is ready and waiting to answer your questions about our rewards program!
Drop us an email at firstname.lastname@example.org and we’ll be in touch.
From time to time, you’ll receive emails related to reward points from us. If you’d prefer to not receive those types of emails anymore, Tick the checkbox saying “Click Here to Stop Receiving Reward Points Emails” in your My Rewards page.